Customer Service Representative
TWO MEN AND A TRUCK in Oklahoma City is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills, in-depth knowledge of company services, and compassion for others to build relationships with our customers. This is a great position for those who are self-starting and enjoy a fast-paced work environment. Join our team today!
WHAT WE OFFER
* All inbound sales leads - NO COLD CALLING!
* Base pay of $12 per hour + opportunities to earn commission on sales!
* Career advancement opportunities
RESPONSIBILITIES
* Provide outstanding customer service on all calls and online inquiries
* Recommend/sell moving services, products, supplies, equipment, and other value-added services based on cost, availability, and customer specifications
* Utilize your sales proficiency to secure critical sales
* Enter, schedule and coordinate customer moves
* Achieve daily, monthly, and yearly sales goals and customer satisfaction goals
* Prepare and accurately complete all required paperwork
* Follow-up with customers post-move to ensure satisfaction
* Calmly and professionally handle customer concerns, complaints or customer service issues
* Will participate in other sales, marketing and networking activities in addition to charitable move coordination as well as manage PR calendar
* All other duties as assigned
REQUIREMENTS
* High school diploma or general education degree (GED) is required
* A minimum of 1 year of sales and/or customer service experience required; inbound sales, call center, retail sales, and/or other sales driven experience preferred!
* Excellent customer service skills (friendly, courteous and helpful)
* Effective listening and communication skills
* Must be motivated by exceeding goals
* Exceptional organizational and time management skills
* Ability to analyze and solve problems effectively
* Accurate; consistent attention to detail
* Demonstrated understanding and application of effective selling strategies and techniques; confidence to initiate customer contact, and comfortable asking for the sale
* Comfortable in a fast-paced environment; able to adapt quickly to changing priorities
* Strong team player who works productively with a wide range of people and personalities
* Basic computer and keyboarding skills
* Must be willing to submit to pre-employment background check and drug screen
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Oklahoma City, OK. The employer at this location is Roll Sonner, Inc.
Oklahoma City
We're Hiring!
N. 216 Cooley Drive
Oklahoma City, OK 73127
United States
How to get here
405.###.####
Ready to join the Oklahoma City team?
Apply Now