Job Details

KCI Wireless is a proud T-Mobile Premium Retailer for the T-Mobile and Metro by T-Mobile brands. We welcome you to our exciting and ever-changing world of wireless sales and service. Over our 28 years in the business, our dedicated team has constantly elevated the T-Mobile experience to new heights.

Here's to the power of teamwork. When you join the KCI Wireless & Metro by T-Mobile "dream team," you've got a group of talented, dedicated people behind you every step of the way. Because we believe that when one person succeeds, we all succeed. Here, you're more than a salesperson. You're a customer enthusiast and a technology expert, bringing passion and know-how to every sale. It's a big responsibility, but the rewards are amazing. Here's a closer look at the job:

• Customers visit your retail store-some may be browsing, and some may be ready to buy
• You approach with confidence and a smile, and go to work, assessing their needs and concerns as you build a genuine relationship with them
• Every question is an opportunity for you to build trust, educate your customer, and offer solutions that pave the way for a potential Metro by T-Mobile sale
• Along the way, you deliver incredible customer service, making this the kind of experience a customer will tell their friends about
• When it's time to make the sale, you're an expert at finding just the right plan for your customer
• We'll also count on you to support your team, keep the store looking its best, and make sure your knowledge is up to date on the latest tech offerings

• At least a year of previous retail sales experience makes all the difference in this role, although we'll also consider customer service experience in some situations
• A background in wireless communications is strongly encouraged
• When it comes to communication skills, you're off the charts, with the ability to carefully listen and make every customer feel valued and welcomed
• Tech-savvy people wanted
• If you're a born problem-solver, even better
• A high school degree or GED is essential
• Our team will have your back at every turn, and it's necessary that you share that same level of commitment to them-that means having the availability to work typical retail hours, including weekends and holidays as needed

• Performance-based Total Compensation package consisting of Base Hourly Rate, Commission, & Accelerator Bonuses
• Potential all in Compensation totaling $20+/hr
• Potential of receiving up to 7 different Compensation payouts per Month
• Vacation time
• Personal time
• Sick time
• Health benefits
• Phone service discount
• Promotion opportunities
• Employee rewards including trips and contests